Are You Easy To Do Business With

July 10, 2014
# min read
Paradigm Associates LLC

As a leader of your organization, it is your responsibility to assure that you are structured to respond to changing needs of the customers you serve.

Ask yourself:

• Is doing business with our organization easy?

• Do we communicate effectively?

• Is the way a customer places an order an easy process?

• What is our response time when a customer has a problem?

• Are our invoices correct and easy to understand?

• Do we have the right people in place to answer customers' questions?

• How do we react when we make a mistake?

• Are we flexible and able to respond quickly, or are we burdened with bureaucracy and lengthy approval process?

• Can decisions be made at the lowest level of the organization?

• Do departments work together smoothly or is there a silo mentality?

Read the next article in the series:
Share this post
Performance Excellence, Process Improvement & Lean Concepts

Continue Reading Additional Articles

War on Waste through Quick Wins

The cost savings made by reducing the costs of waste can be used to support programs and services that directly benefit those we serve. The cost of living with these critical wastes in organizations has been estimated at between 15% and 40% of operating costs.

The Most Significant Broken Process of Your Life

The process to repair the most significant broken process in your life is shared in this article. The most significant broken process may surprise you!

Do You Have the Right Balance of Intelligence to Maximize Business Returns?

People focused on success may not appreciate or understand that the smarts that allowed them to innovate quickly in their earlier professional years naturally decline toward midlife.

Ready to drive results with tailored strategies? Book a strategic consultation to explore how our insights can elevate your organization.

We’re dedicated to helping you achieve your goals. If you have any questions or feedback, contact us directly by phone or email. Your insights are invaluable in refining the solutions we provide and delivering the results you expect.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.