As a leader of your organization, it is your responsibility to assure that you are structured to respond to changing needs of the customers you serve.

Team leaders must clearly practice leadership that understands what beliefs are being communicated in your team as well as taking the time to examine and act on those beliefs.

We are almost always surrounded by guideposts and opportunities that can lead us to further success. But, how often do we stop what we are doing long enough to take in and process these indicators and clues?

The retention of performers is critically important for successful companies. It is the concerted effort of an organization to convey a message that generates actions and a long-term commitment that retains performers.

It doesn’t take too many instances of managers stepping in or coming to the rescue before people abdicate ownership of their jobs. Even people who try to take ownership and initiative will back down after too many instances of guessing wrong on how their manager wants something done.

Frequently, it's not about the process and technology, it's about people's emotional investment in current state. Taking the time to understand it, respect it, and productively address it may in fact enable you to reap benefits far beyond your original goals!

Being someone's management style can have a significant influence on professional growth as well as practice. The diversity of the influence generates a blended understanding that the successful workforce of today and tomorrow must be increasingly engaged and prepared to meet the challenges of a dynamic global economy.

The days of transactional selling are over. If you think more people will buy from you simply because your sign is bigger, your online ads appear more frequently, or your price is lower, you are missing an opportunity.

A consciousness of everyone's uniqueness and a respect for it will help us be more successful in communications.

A coach is a person who engages in an interaction intended to enhance performance or facilitate change in another. A coach helps others to discover and do what works, that is, do the right things in the right way for the right reasons to achieve the right results.