While the strategic plan lays out the long-term vision and goals, the operating plan breaks these into practical steps, offering an organized and clear approach to business management. Both plans are essential in navigating the intricate business world and guiding the organization toward success.

Because of Charity Water, about 17 million people across 29 countries now have access to clean water. There are still 770 million yet to go. Wouldn't it be wonderful to enable clean water for everyone who needs it during our lifetime?

Values, responsibility as a role model, focus, and communication serve as the foundation for effective leadership. A strong, stable foundation will help avoid constant trauma.

Our assessments often open a client’s eyes to behaviors and characteristics that may not have been recognized by the person. Starting from there, a person can build on their strengths, set new goals, and forge a new path to a fruitful life.

Personal assessment instruments, from personality quizzes to aptitude tests, promise a glimpse into our traits, potential, and inner workings. However, as with all instruments, they come with benefits and potential pitfalls. This article sheds light on some of the most significant concerns to consider when selecting a tool or instrument.

If your customers' experiences don't meet your desired outcome, you may want to re-evaluate and re-align your foundational embedded assumptions about peoples' wants and needs.

Live in your customers' experiences. You may be surprised by what you learn.

The distinction between when leadership is learned versus when it's taught isn't always clear-cut. These examples highlight that learning and teaching leadership often occur concurrently and continuously.

We have all had role models, those who have taught us valuable tips and lessons that propelled us forward and helped us develop the leadership skills we have today. Being a role model ourselves can be invaluable as well.

Business is indeed about money, growth, and profits. But a good leader also recognizes that business is very personal to every human at every level that interacts with that business.