We often don't trust government, we often don't trust those we have business dealings with or we don't trust some who are closest to us. In your organization, when people feel betrayed because their managers don't seem to trust them what impact do you believe that has?

Forecasters tend to see obstacles as reasons not to do something, while goal-setters see obstacles just as that - obstacles to be overcome.

In order to achieve your expectations year over year, it is necessary to consistently achieve your expectations quarter over quarter. By understanding the environment and your customers' changing needs and then considering the following questions, you will put yourself in a position to leverage any upturn in the economy, much more quickly.

With heavy emphasis on high quality services and products, the most effective business leaders are recognizing that employees really are valuable resources in achieving daily business success.

Based on the Economists' projections that you read, somewhere between 2020 and 2040, the economy of China will overtake the USA economy. I also share with you the current research that indicates that about 30% of employees' are actively engaged in the business and the other 70% are in various stages of doing the bare minimum to actively disrupting the business.

The cost savings made by reducing the costs of waste can be used to support programs and services that directly benefit those we serve. The cost of living with these critical wastes in organizations has been estimated at between 15% and 40% of operating costs.

Successful business owners measure results and bench marks on a daily basis. They have clarity on where they are and where they want to be. If you can't measure where you are, it is unlikely you could manage the process for getting there.

Consider how many times you have had conversations with people to determine if there is sufficient interest to move forward. When you determine there really isn't enough reason to move forward, do you call the person and just let them know that, or do you avoid the call because we are uncomfortable saying the word "No"?

Organizations that succeed in empowering and therefore strengthening their organizations understand and support the notion that "Their people really are their most important resource!"

Those engaged in their work tend to report excellent health, but emotionally disconnected workers tend to report poor health. The actively disengaged are emotionally disconnected from their work and workplace, and jeopardize the performance of their teams.