Organizational Assessment

Diagnosis Indicating Alignment of Organizational Goals (DIALOG)

Do you ever wonder how your business is doing? Do you wonder what your employees are thinking about your business, and how well the different departments are working together to accomplish the organizational objectives?

Executives and Business Owners all over are asking these questions on a daily basis. Most do not have the visibility or the data to accurately assess the health and effectiveness of the business. The D.I.AL.O.G. Assessment tool was developed for just that reason. To provide a comprehensive perspective of the business based on the criteria for Performance Excellence as used by the Malcolm Baldrige National Quality Program. This is now referred to as the Baldrige Performance Excellence Program.

D.I.AL.O.G (Data Indication Alignment of Organizational Goals) is an organizational assessment tool that provides information as to how well critical elements are working together to achieve business and strategic goals. It also identifies which of these critical elements are working against you. Our approach is unique in that we measure the interrelationships of the essential elements which become predictors of future strength. We are not concerned with measuring communications for communications sake, but rather how effectively is an organization communicating to its employees. As such our approach is outcome focused, rather than simply measuring non-relevant activities.

The DIALOG instrument provides you insight into what all your employees are thinking and feeling regarding your business's:

  • Business Results
  • Customer And Market Focus
  • Human Resource Focus
  • Leadership
  • Measurement Analysis And Knowledge Management
  • Process Management
  • Strategic Planning
  • Workplace Perspective

To provide additional insight, employee stratification designations and options are available. The decision regarding the number of designations for the summary report is reached jointly.

In addition to the areas above, the instrument captures every participants' willingness to Refer-a-Friend as a potential employee, and determines a variation of the Net Promoter Score. It is recommended that both be saved as longitudinal data.

If you would like to learn more about D.I.AL.O.G. and other assessment tools, please contact us for more information.