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A Whole New World of Training and Development

The pandemic threw all our neat organization designs up in the air. Now, at the beginning of 2023, leaders are trying to figure out the new structures to get work done.

How to Attract and Keep the Talent You Need

A company is only as successful as its people. Shortchange one of these; by definition, you are shortchanging the other.

Comprehensive Guide to Developing Employees Part 1: The Business Case For Employee Development

Up to 83% of HR professionals are having recruiting difficulties. Within those HR professionals, 75% say there is a skills shortage in candidates.

Do you Want Your Business to Thrive? --- It's About the People

Thriving requires closely integrating the business and people imperatives into the processes driving the business.

New Ways to Think About Business Processes

If a company leader wants to increase efficiency and effectiveness by improving the company processes, then the leader must consider how the work gets done and what tools to use to reach the goals.

Fix The Toaster

Less than desirable ways of operating in today's business environment create problems that rear their ugly head and then must be managed and solved.

Your Business Execution Checklist

Successful organizations are innovative, customer responsive, and prevent fires - they're not spending their time putting out fires.

Transitioning From an Entrepreneurship to a Professionally Managed Firm - Part IV

Less than desirable ways of operating in today's business environment create problems that rear their ugly head and then must be managed and solved.

Wait! I’m A Manager, Not A Coach

Some leaders adapt and change, while others may not make it.

Uncovering the Mysteries of Coaching

Our approach to Coaching offers the rare opportunity to stand back and take a fresh look at the experiences and assumptions of a lifetime.

Transitioning From an Entrepreneurship to a Professionally Managed Firm - Part III

An organization must pass through these four major stages on its way to greatness.

Strategic Planning or Strategic Thinking

How do we think strategically when the future is so foggy? Is strategic planning worth it?

National Security a Strategic and Operational Risk

We must contemplate the increasing reality of shared business power with cultures vastly different from ours.

A Fresh Look at Differentiation Strategy

Establishing and maintaining an effective differentiation strategy can be challenging for new businesses as well as long-established enterprises.

What Does Business Growth Have In Common With People?

As I thoughtfully consider the many challenges in today's work environment, I can't help feeling that connecting the dots might yield better results for everyone.

Where Is This Guy Coming From?

I can catalog the differences, but suppose each of us had taken personal assessments and compared results?

Knowing Who We Are Helps in Determining Who We Want To Be - The Power of Personal Assessments

Given the pressures of day-to-day business, it is hard to step away and get an objective look at how we are operating and what our strengths are.

Transitioning From an Entrepreneurship to a Professionally Managed Firm - Part II

These six items are essential when the organization is experiencing fast growth and doesn’t have the luxury of a well-seasoned management team.

Transitioning From an Entrepreneurship to a Professionally Managed Firm

Entrepreneurs' ability to recognize and act on the marketplace’s needs will help determine growth rates at every step of the business’s lifespan.

The Big Re-Boarding

What are the steps required to plan and solidify a culture that will sustain us in this new future?

Did They Hear the Message I Intended to Convey?

Approximately 80% of communication is nonverbal, but the words we choose still significantly impact setting ourselves up for success or failure.

Meeting Overload IS Getting Worse

Since the start of the pandemic, the number of online work meetings has more than doubled and continues to increase.

Generational Differences vs "Is This the Right Person for the Job?"

The answer was, "I don't know. I want to give her the benefit of the doubt by understanding how to manage her."

Sustainable Capitalism: A Necessity - The Alternative is Self-Destructive

In Sustainable Capitalism, do we understand what we want and need and how to measure it effectively?

Spending More Time in Quadrant II

Spending time in Quadrant II means that we are doing important things that are not urgent now, yet are very key to our future.

How Do You Know If You Are On The Right Track Strategically?

When technology and societal priorities are rapidly changing, the conversation frequently arises "is our strategy relevant and successful?

Stop the War Between Sales and Marketing

Revenue goals can be met or exceeded by ensuring that Marketing and Sales teams work together in the following ways.

Do You Have the Right Balance of Intelligence to Maximize Business Returns?

People focused on success may not appreciate or understand that the smarts that allowed them to innovate quickly in their earlier professional years naturally decline toward midlife.

First Unpack, Then Capitalize On Opportunities

Your business is running smoothly, as it usually does. Every day problems are solved, needs are met, and the business moves along. But perhaps things could be better.

Defining Oneself as a Leader

Every day brings new experiences and new exposures, each of which can be a turning point depending on the kind of decisions we make at each intersection.

Reflection as the Level of Fear, Angst, and Rage is Growing

Each of us is a precious gift wrapped in a package. What I can do today to make a difference for children and adults whose package isn’t the same as mine?

Early Warning Signs

Change in the business environment is inevitable. Where are the examples of early warning signs or precursory symptoms in your industry?

Everybody is a Free Agent

A significant shift has happened over the past two years. What would cause staff to choose your company every time?

Zoom Energy

What would our world have been like since March 2020 without the miracle of technology? Would we have written more letters, read more books, made more phone calls?

One Moment in Time is Both an Ending and a Beginning

December is both a time to reflect on this past year across its many dimensions and renew my sense of direction and purpose in pursuing my significant priorities in life.

The Importance of Wondering as You Plan for 2022

Even while daylight is getting shorter and the days colder, I love this time of year because I am inspired to take the time to dream and plan.

Agreement Is Not Required, Effective Listening IS!

I read that one characteristic that executive recruiters are looking for in CEOs post-Covid, is effective listening. Why do you suppose that is?

Building Effective Teams

Building effective teams is one of the greatest challenges for business leaders today in dealing with a multi-generational workforce and an uncertain economic climate.

If You Want a Different Outcome, You Need to do the Hard Stuff

The ones who succeed in life (based on their definition of success) are the folks who step up, identify the hard stuff, face it and do something about it.

Are You Structured for Chaos?

Organize your day around the activities, events, appointments, and goals that you identify to create your “Perfect On Purpose Day"

Leadership Under Fire

Effective leaders, even when under stress, maintain poise under pressure and can adapt to various situations. Here are a few tricks leaders use to deal with stress.

You Can Create a Crystal Ball

Leaders today are facing unprecedented uncertainty, but this is the ideal time to consider scenario planning.

Why is Making Up for the Lost Year Not Just for Skoolkidz?
Insight #3: Janice Giannini

Can I walk into a more fulfilling future based on the insights gained during the lost year, living life with intention versus culturally assimilated expectations?

Why is Making Up for the Lost Year Not Just for Skoolkidz?
Insight #2: Grant Tate

Time warps bring new opportunities. Innovation thrives. Old ways are challenged. Some leaders step up. Others fade away. What determined the difference?

Why is Making Up for the Lost Year Not Just for Skoolkidz?
Insight #1: Doug Brown

Think about whom you usually guide or coach at work. Whom will you need to pay more attention to before they can be back up to where they should be given another year on the job under their belts?

Creating a Safe Space

How do we create a safe physical and emotional space for employees at work? An incredibly relevant question with more and more employers asking employees to return to the office.

Wrinkles Are Good, Right?

When I say wrinkles, I mean the literary version of the word, i.e., a clever or novel idea or device. Over the years, there have been a few wrinkles that gave me pause and have stuck with me.

Personal Health Conversations: Yes, No, Maybe?

As pandemic restrictions lift, employees and companies are planning or preparing to return to the office. A common concern arising is how much personal health information an individual is expected to share.

Emotions are a Leadership Asset but a Management Liability?

For certain aspects of a business, managing using emotions can be detrimental compared with a more disciplined approach.

Blurring the Lines Between Work, Workplace, and Workspace

In the last year, the concept of work has become more challenging because both the workplace and workspace have changed, upsetting the balance in our lives.

The Upside of Time You Didn't Have Before

Suddenly there was more time on our hands to fill, use or invest in something. What was that something to be?

Unique Coaching Experience

She was having difficulty meeting anyone who would even talk to her about possible volunteer or work opportunities. Together we looked at the community and which organizations most closely aligned with her background and skills.

Time to Strengthen Your Strengths

Many of us are keenly aware of our weaknesses but struggle to identify our gifts, or strengths.

Our Most Precious Asset

Each morning when every one of us awakens, we receive 86,400 seconds. We can use each second for ourselves, our family, our friends, our jobs, etc. But whatever we don’t use, we lose.

Are You Living or Evolving?

All of us, both professionally and personally, should be continually assessing how we are doing in any moment and looking for ways to be even better tomorrow.

Trust: Do You Really Want it?

What does trust look like, and how can we build a higher trust quotient for ourselves and people in our orbit?

Don't Confuse Intentions with Goals

People think about intentions when they need to think about goals.

You Have 9 Whats. Do You Have 9 Answers?

The 2020 holidays are behind us. Business leaders are refocusing on next steps. As you think about 2021 circumstances, goals, and planning assumptions, these topics might shed light on your new reality.

Perspective - Fact or Fallacy?

Humans, for thousands of years, have expressed a level of certainty in their point of view. I think this holds whether we look at the perceptions of the universe before Galileo or modern-day disagreements.

The Path to Success in the Healthcare Industry

Healthcare is one of the most complex and challenging industries. It is constantly undergoing change from both external and internal stimuli: evolving regulations, new technologies and advances in care are just a few.

Ideas to Think About for Moving Forward

This article is the result of our continuing conversations with resources from all over the world. To make it easier on all of us to compartmentalize and process, these thoughts and considerations have been grouped into related areas.

Are you a Complexifier?

It may be a funny word when we first hear it. But when we let the impact sink in, it may be one of the most costly words on the planet.

Seasons Change. Do We?

With all the internal challenges we create and experience whenever we are facing change, in contrast, nature doesn't seem fazed by the prospect of change in the least.

I Was so Busy Keeping My Job, I Forgot To DO My Job!

Frequently, making a difference and achieving some measure of success requires unpopular and troublesome choices. The alternatives are fraught with unintended negative consequences, and some might say that leadership of any kind is about choosing between the disastrous and the unpalatable (to paraphrase John Galbraith).

Is Good Customer Service Alien to Your Clients?

Organizations that don't see customer loyalty as a point of strategic differentiation may be looking at their business through the lens of short-term focus. Knowing and communicating the lifetime value of a typical customer to the staff can provide them a framework for maintaining customer relationships, rather than looking at them from a transactional basis.

Time Management Problems? They're Not What You Think

Time management problems are not even time management problems. They are GOALS CLARIFICATION problems. When you are clear on your goals, you know how you should be spending your time.

What Smart Companies Are Doing to Address the Tech Talent Shortage

The most cost effective, direct way to address the problem is to tap into the pool of already interested and highly qualified

How to Change Your Mindset about Business Development

There are tremendous rewards that come from helping people solve problems.

The US is Throwing Away its Competitive Advantage

"The mere desire to not be biased is not enough to overcome decades of cultural conditioning and can even lend more credence to post-hoc justifications," writes Thomas. If tech culture is going to change, everyone will have to change, especially men and most especially leaders.

Advertising Values or "Living Our Values" Can We Tell the Difference Anymore?

The principle role of leadership of any group be it government organization, company, department or work team is to set the core values that drive the team. If asked the direct question, "what are your core values?", many, if not all leaders would recite the company's value statement that hangs on the wall or in some cases is printed on a card they carry in their pocket. The question is no longer can we read it and remember it. We have succeeded with that necessary first step. The question at this point is, "Are we living them?" Do we have "advertising values" or do "we have values we live".

Independence Day and a Powerful Lesson in Achievement

Analyzing the events which led to the Declaration of Independence shows principles that must be used by every individual and organization to succeed.

Did You Do Your Homework?

In in a sales career, the work "homework" has a different meaning. When I asked my team that all important question - Did you do your homework? - I meant did YOU.

Protect Your Identity

There are many steps people can take to safeguard their identity; although there is no ironclad guarantee it will be safe.

Wanna' Fight?

It's not uncommon to shy away from conflict even if it is simple disagreement.

Why Effective Questioning Leads to Sales

When you ask a question, the receiver is compelled to respond, either aloud if the question is direct, or silently if it is rhetorical.

Aha Moments and Double Edged Swords

The conclusion of the researchers was that collaboration appeared to have opposite effects for the stage of searching for information and the stage of searching for solutions.

What Makes for Long-lasting Teams?

The key factor was not whether they argued or not, but the presence of 4 specific behaviors that tended to predict (with 93.6% accuracy), whether the marriage would eventually end in divorce or not.

Close the "Knowing-Doing Gap"

There is a great tool available to organizations to help close this gap. It is called goal achievement. Not goal setting. Setting goals is not enough. It's only a start. We are talking about "doing" here.

Living Full Out - Embrace Your Grief- Go beyond What You Thought You Could

Somehow we must learn not only to meet sorrow with courage, which is comparatively easy, but with a serenity, which is more difficult, being not a single act but a way of living.

Are You Operating Like the Fortune 500?

Here are some general "right things" this organization is doing. If done right in your organization they will help refocus the senior team, align everyone to the same page, drive execution and the results, and increase cash flow and profitability.

A Crucial Conversation

a "crucial conversation is one between two or more people where: 1) the stakes are high; 2) opinions vary; and 3) emotions run strong."

Are You Running Your Business Based on Industrial or Knowledge Era Principles?

What if your redefined your job as being responsible for aligning your company's needs with the four core needs of employees? What if you held yourself accountable for inspiring, focusing, and recharging

My Wish For You in 2015 and Beyond

the many lenses we use to understand the world also affect our perception of gratitude and abundance.

Did You Hear What I Intended to Say?

Approximately 80% of communication is nonverbal, but the words we choose still have a huge impact in setting ourselves up for success or failure. Often, the message you intend to send is not the message that's received, causing compromised communication, frustration, and poor results.

Improving Employee Performance

A recent WorkTrends report out of Rutgers paints a rather bleak picture of how Americans are currently feeling about work

Why Just Muddle Along When You Can Be Great

It has been determined that transmission of your values motivates your employees and has a positive emotional impact on those employees.

Is it Time for a Fall Tune Up?

What I have discovered in all my years of sales and sales management is that this information is not always communicated to the ranks - the sales team whose activity and success affect these monthly and quarterly numbers do not always understand the correlation between their daily activity, forecasting and the organizations' annual goals.

Communication Breakdown

"The single biggest problem in communication is the illusion that it has taken place."

Why Plan For Anything Else?

Great business leaders consistently say that striving to do your very best is a fundamental requirement for success. Clearly, planning and then delivering are critical. But what kind of plan is required?

What Do You Fail To Notice?

It's critical for us as leaders to think about the impact of simply not paying attention to the details.

Attitude Adjustment

The good news is that attitudes are developed and therefore can be changed, developed further, or improved.

Silence or Violence

When it comes to difficult conversations the challenge is not only being willing to engage in them, but to make them constructive - an experience that builds up rather than tears down.

Is It Time For a Mid-Career Tune-up?

The biggest challenge each of us has is the lightning pace of change going on. As you give up control of what was important yesterday you gain control of what is important today. When you gain control of that which is important today, you become a star.

Your Most Important Skill

Let's face it, when everyone agrees on the actions, plans, desired outcomes, or processes, achieving goals is fairly straightforward. When there are differences in opinions and strongly held ideas or beliefs, the process can become fraught with emotions.

You Just Rocked My World

"I've been totally ignoring some of the most important areas of my life!" "All I have been setting are business goals. Man, I have really been missing out!"

Untangling Social Media

This is the biggest transformation of communication with consumers in our lifetime, so to not learn how to participate in those channels is outrageous. To stand on the sidelines is not an option.

It's the Soft Stuff That Matters

I believe that motivation and optimism are two ingredients that will assure success.The person who says "I can't" and the person who says "I can" are usually both right.

"The More You Get out of this Book, the More You'll Get out of Life!"

These are the very first words I found when opening Dale Carnegie's How to Win Friends and Influence People. This book is filled with easy to apply principles of human relations which, from experience, will improve your communication skills, increase your ability to persuade others, give you more harmonious interactions, help you get what you want, and overall will change your life.

Decide your Professional and Reputation Success Now!

This applies directly to our approach with clients on improving professional and reputation success; getting more of what they want and less of what they don't want.

In 2014, Do We Know How to Get Closer to Our Customers?

If you could develop symbiotic relations with key customers, would that result in 2014 being the best year of company or organizational growth since the enterprise was started? If you believe that this would likely happen, read on.

CFO as Catalyst for Opportunity

I recently read a report sponsored by Accenture, Oracle and Longitude Research. While they titled the article CFO Catalyst for Change, my interpretation aligns better with CFO Catalyst for Opportunity!

Lesson Learned - Eliminating "Try" From Your Vocabulary

To "try" is to "make an attempt or effort" to do something, not necessarily to do it.

Do You Communicate Honestly?

We often don't trust government, we often don't trust those we have business dealings with or we don't trust some who are closest to us. In your organization, when people feel betrayed because their managers don't seem to trust them what impact do you believe that has?